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Problem is we totally couldn't reach them by email or calling. Just no response after we asked them for compensation for a 2 year delay. They just refused to respond completely via email. No one got back to us. We got so fed up we just asked for the title deed but still no response.

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Paid in full 100%. They responded initially. But totally stopped after criticise them for their customer service.

Art on hill which did not update during the entire delay until we called them up. They insist they were the best and most reliable property developer but refused too respond. Geez...

http://www.pattaya-addicts.com/forum/topic/232171-art-on-the-hill-condo-debacle-in-pattaya/

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Problem is we totally couldn't reach them by email or calling. Just no response after we asked them for compensation for a 2 year delay. They just refused to respond completely via email. No one got back to us. We got so fed up we just asked for the title deed but still no response.

Which project..???

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We actually reported them. Then this company threatened to sue for reporting them saying it was defamation to criticise their company and make a police report against them. Then continued to not respond. Is there anywhere we can complain to resolve this issue?

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We actually reported them. Then this company threatened to sue for reporting them saying it was defamation to criticise their company and make a police report against them. Then continued to not respond. Is there anywhere we can complain to resolve this issue?

Other than legal action perhaps City Hall.

Police don't like to get involved.

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In my experience condo nice on pictures, not in real life. The defects are huge and many and they always blame it on manpower shortage. It's always the contractor. And the contractor will blame matrix. In the end nothing fixed.

Edited by Dickhead
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There is a lawyer available to talk to at The Expats Club meeting, one in particular has talked of successful claims against condo building companies. Another friend who bought and sold a lot of condos spoke negatively of Israeli companies.

 

Good luck....it sounds frustrating.

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If you want to play with the big boys try these http://htoosi.com/. But they are based in BKK and don't come cheap...

 

Anongnart is a wonderfully down to earth woman but she bites....oh yes she bites....You definately want her inside the tent pissing out ....

 

EDIT = It is quite a few years ago that I used them though......

Edited by Bullfrog
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Options are still aplenty but time is needed. Could be better off sticking with consumer groups,etc. Many developers service has worsened recently due to the many recent complaints abt project delays. They are just dodging bullets now. Matrix is numb to letters of demand and lawsuits.they might only entertain bigger customers and investors.

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