This is the first time and I have used them quite a lot.
I was leaving Pattaya two weeks ago and had ordered a Bell pick up on line. They send you a confirmation so at least I was aware that the issue was theirs and not mine. I was there 30 minutes ahead of stated pick up time. When they didnt arrive 30 minutes after the stated time I simply ordered a cab and in 5 minutes it was there.
When I got to Swampy I went to the Bell counter and filled out a complaint form and lo and behold I got a response yesterday.Here its is:
Dear Mr.**********,
I am deeply sorry for what happened t