I had a glowing recommendation for this company. I had over fifty orders and was satisfied with all the orders. Now I retract that praise. The most expensive item I bought was a $321.56 Samsung S4 refurbished phone. The difference with this order was that the phone was tied to AT&T. It wouldn't work in Thailand. I was unable to change to a custom ROM because AT&T saw fit to lock the bootloader. The seller agreed to replace it so I sent it back registered mail. This seller is a preferred AliExpress seller. The seller had been paid for the phone and now has the phone back. End of story,