metro

Ok this is my poblem thought i would I would treat us to a little comfort as we are traveling with my six month old baby so i paid for business class tickets to england for a small trip back home cost £2000 ouch. When booking i stressed that i need a bulk head seat with a basinet (baby bed) no problem said the guy so i got the ticket with my seat numbers whent home and looked on Emirates web site at the seating plan and my seats on the plan are at the back in the middle not bulk head. So i call Emirates and tell them about my seating and the guy tells me no sir your seats are at the front bulk head so i tell to check the seating map after a hour holding on the phone he comes back and says uh oh ok what do i want to do then. This pisses me off besause they dont say sorry for ######ing up so i tell him to give me the seats i asked for he then tells me sorry sir as the plane is comeing from oz all the front seats are booked up. What the frig so why when i booked did they tell me i had a bulk head seat and now i dont someone lied to me to fill seats. So now i have two options one cancel the tickets and wait 45 days for the refund whch is shit because i am supposed to fly in 19 days option two take the flight and have a crying baby on my knee all the way not my idea of a comfortable business class trip. If i do take the flight i hope she keeps everyone awake as its a night flight so the Emirates staff get lots of complaints. i have been to the Emirates office at Asok in Bangkok with no joy in typical Thai style no one is admitting to the mistake and are of no help. So i feel i have been let down by Emirates in a big way and at worst lied to to fill seats and to date no one has said sorry to me maybe because this would be admitting to a mistake so what can i do any help please

Emirates in Bangkok has just cocked up my business class booking for me and my family and i am absolutley fuming . So can anyone give me e mail address or numbers for complaints the Bangkok office is being veray ignorant about it all so i wish to let them know how i feel about the way i have been treated by them thanks for any help

Hi has anyone flown by Emirates business class Bangkok to Birmingham lately is it good or bad. I have been told that the in flight entertainment is good but what about food and seating what is the seating is it 2 3 2 ? do the seats go all the way down bed style ?. I will be flying with my 6 month old baby are they good with babys all repotrts welcome thanks

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