Mark2300

I agree that if ``Car comes picks you up takes you where you want to go. end of service. ''. However, when things go wrong (even because of some divine intervention), especially when considering tourist oriented service that expects repeating customer, I would personally expect a follow through for such cases.

No, I do not expect anybody to have pyschic powers, but I doubt that this is the first time it happens. I did not expect him to advise me that it would happen, just that it may happen. As I explained before, I consider the ordering and follow through to be well within his control.

Hi, From everything I have read it seems that whenever Mr. toom provides transportation, the service is good. However, and mind you that this is probably my expectation based on my culture, I would have expected him to disclose the fact that such a problem may occur. I would have also expected him to contact me after the mishap in the airport. I do not blame him for the actions of the police (Nor do I really care what are their motivations and if they are corrupted or not). I blame him only for not advising me ahead of time that such a thing may happen, and for not expressing regret that such a mishap has happened afterwards. I do not think I should rephrase my phrase ``pretty bad experience from the service'' as I consider part of the ordering process and the follow through process part of any good service (again expectations from my culture).

I for one had a pretty bad experience from the service. I arrived on 16/3 at 14:15 into the new Bangkok airport. After clearing customs I saw a young driver holding a card with my name (with a minor misspelling). I followed him upstairs the escalators and after the escalators a policeman intercepted us. He started talking to the driver. Then he asked how much I was supposed to pay the driver for the transportation and then he asked me for my passport (from which he copied my details). Then he told me that this is an illegal taxi and I should go down two floors and take a cab. If I had any indication that using the services of Mr. toom might cause me such an interaction with the police I would have certainly not used such a service. I believe that a service provider should provide full disclosure and as things stand I will not book the transportation to the airport on my way back using his services.

The steak itself by my normal standards would be considered mediocre by best. Yet on this trip to LOS I did not find any steak that is much better here (I intend to try a few other and report later). As I am new to Pattaya and I am here only for ten days, I don't expect I would return to most restaurants I audit (Including this restaurant). If I were here for a long time I would imagine that given that I do not know of a significantly better restaurant, and given the fact I enjoyed the music and the lack of noise from other sources. I would have been back just for the atmosphere. I'm afraid I did not bring my camera, but you can find a few photoes on the web site mentioned.

Hi, Let me first start with a disclaimer: This is my first restaurant review I have ever written. My opinions/standards /expectations are western and may be inappropriate when evaluating a restaurant in Thailand. For purposes of full disclosure I would state that I have no business interest in Thailand, and I am here merely as a tourist. In case I have major English language errors, I would apologize for them and inform the reader that English is not my Native language. Location: Opposite to Mike's shopping mall. Web site: http://www.bighornsteakhouse.com/ My Experiance: I have arrived to the restaurant around 15:00. The place was empty without any other customer. I have ordered Nachos, Diet Coke and the 300 Gr Tenderloin. The Nachos were served with a small non interesting salad. The nachos them self were not as crispy as I had expected them to be but the salsa sauce was better then I had expected. The tenderloin itself was neither the best nor the worst tenderloin I had the occasion to consume. It was served with a good pepper sauce, as well as potatoes, corn and pineapple (which I considered to be an interesting addition to the plate). Regarding the restaurant: The restaurant is decorated with a mix of Thai and western themes. They have a board listing people who ate their 1Kg. steak (one of the people there is listed to have consumed 1.7 Kg.). The background music was mellow English pop song played at appropriate volume. The toilet facilities in this establishment were clean but lacked toilet paper. Regarding the service: The waitress was fast and attentive (I guess being the only person in the restaurant has its' advantages). However another person there was ironing something (first time I see this in a restaurant). For the entire meal I was charged 720 Baht. I would appreciate any constructive criticism which would help me write better reviews next time.