honey395451

. Hello Bigorange1, I could not agree MORE with your assessment of Jamine Mansion hotel located on Buakhow near LK Metro (not the one located near walking street). The hotel address for this post is 33/148-149 Soi Baukaow, Central Pattaya, Nongprue, Banglamung, ChonBuri 20260 Thailand. Phone 038 488534. THIS PLACE NOT RECOMMENDED!! My stay was on Friday, 4-Mar-11. Jasmine mansion was less than mediocre, the hotel room (room 103) floor was dirty, along with the stairs leading to the room with hair all over the floor. The room smelled like a sewer, and the aircon did not work, but it sure drips as you mentioned in your review. Unfortunately I did not read your post prior to staying here as my friend living in Pattaya booked to room for me. I had a bad experience with a guesthouse in Soi LK Metro, so wanted to try another place. BIG MISTAKE! When I told the hotel manager about the room smell, and the unclean room. She sent her maid up to sweep up the floor. I should have taken a picture because it looked like the room had not been cleaned for a few days at least. The hotel manager indicated she could do nothing about the smell and had the nerve to tell me it did not smell. She said there were no rooms available, and would be okay with her, if I did not want to stay. The wireless internet also did not work (TCP/IP not enabled) and they had no LAN cable connectivity available which seems to be the norm for Pattaya hotels. I asked for a set of clean towels as the shower leaked on the bath room floor and used a couple of towels to clean it up. The hotel manager told me housekeeping had gone home for the night and towels were not available and would need to wait until the morning when housekeeping cleans my room. I asked if she had any in the back, as I only needed one, and should not be a big deal. She told me “Yes, it is a big deal, what do you expect for a 550 baht a night hotel”? “ I never had a customer complain as much”. I figured if I complained again, I would be asked to leave. Since it was late, and I was tired, and my friend indicated finding a place was difficult, I sucked it up and stayed the night and found another hotel the next morning. When I checked out, they refunded my deposit (500 Baht), but not the rent for the two nights I didn’t stay there (1100 baht). I checked out at 10am the next morning, plenty of time for them to rent room 103 if the occupancy rate is as high as my friend indicated. I could not believe they would not refund the next two nights rent and told them so. The guy at the counter told me they have not had a customer complaint for 20 years in business and his manager would not allow the refund, only refund the deposit. I told him he had to be kidding (after checking the web, find there were a LOT of complaints about this hotel). The hotel clerk called the manager and she told me she had people that wanted my room and had to turn them away, so she would lose the rent since I was leaving two days early. With the hotel occupancy in the area so high, I am sure, re-renting the room would not be a problem. BEWARE of the HOTELS that require ALL RENT in advance. You are screwed if they cannot fix the issues reported and you want to leave before your stay is finished.