Email HTML Client?

[bob2005]

Neither IE nor Firefox 2 can show some of my emails (from hotel booking sites), they both come up with 'HTML Client required'. Google's not showing anything useful. Help!

[elef]

What OS system do you use? Do you use Outlook or Outlook Express or maybe open hotmail, yahoo or gmail directly in IE/Firefox?

[bob2005]

Thanks. I have XP Pro on a Compaq laptop and usually look at emails with Firefox2 via the web. As, obviously, FF2 and IE are HTML browsers and my email host is sending HTML, I can't figure what 'HTML Client required' refers to.

Edited December 28, 2006 by bob2005

[elef]

As you have the problem both with IE and Firefox indicates that your problem is related to XP and maybe the firewall.

 

Can you forward one mail to (email removed) so will I try to open it - I've XP Pro, IE6.0sp2 and Firefox 1.5.0.9 and normally just use IE for gmail and yahoo, but had no problem opening my mail with Firefox.

Edited December 28, 2006 by elef

[bob2005]

I'm only seeing the 'HTML Client' message but I have 'Forwarded' it to you, don't know if you will get anything. Cheers.

[elef]

If there was more inside that email before at least there's not anything any more. I've sent you an email.

[bob2005]

Thanks for trying. I'll talk to them to get a different format.