VFS not forwarding vital documents

[the trick 0]

i have since found out that VFS has no right to remove any documents but they have done this before as they by removing key documents are

making it near immposible to atain a visa, i have lodged a formal complaint, the fact that they only agree to reply within twenty days is not reassuring but i will contact the british consul direct as i have had dealings with them in the past and have found the staff more than helpful.

and if needed i will contact my mp in england as i have in the past with good results.

i will also let people know to check their folders before leaving the VFS office as if this has been done before and is obviously interfering with applications

it is a human rights violation and needs to be eradicated..

[the trick 0]

well we turned up at VFS yesterday to receive the result of our visa application and as I have stated before I was not confident as over twenty pages of mainly financial documents had been omitted from the application.

it stated visa refused due to not enough proof of funds,V4.2 (e) of appendix V

before my wife had received the result I asked the VFS staff why some of the critical documents were not forwarded on to UKV1.

(I have lodged a complaint the day after we realised what they had done, and as you cannot contact VFS or UKV1)

 

it appeared a more senior staff member came to the desk to ask me what the problem was and I explained that VFS

had omitted vital documents, she listened to what happened and then said it was my wifes fault as she should of checked

and I replied that she had gone to get the biometrics done and so did not see them select what documents they were

going to forward and what ones they put back in the plastic folder.

I also asked if they now expect customers to count the papers and check the VFS staff have done their job

I also asked if she went to the post office did she sit and wait for the van to pick up the post arrives and make sure her letter

had been included.

she told us we could apply again but no difference no explanation no apology

so it looks like these are the new guidelines if they do something they have no authority to do its your fault.

pantomime just about with about six security standing very close we only needed my wife to shout "he's behind you"

and we would of had a show.

 

[TheFiend 1,189]

I had no problems what so ever with VFS when we applied for Mrs Fiend to come to the UK..... Did everything myself and included lots of proof.... Granted first time of asking!!!