I flew this route last Wednesday with China Southern 18 Sept. LAX-CAN-BKK. When I got to LAX, went to their ticket counter which opens at 7pm for check-in. Everything went fine, checked my bag thru to BKK.
Boarded aircraft, an A380 very clean and departed on time. Flight was about 90% full, but I managed to grab 2 seats after doors closed. It is true that some of the flight attendants really do not speak English even at a basic level, almost non-existent, but damn they were pleasant to look at I really did like their attitudes, the flight attendants were easy going and had no attitude like the shit you find on US airlines.
1. All flight attendants had positive attitudes and service with a smile.
2. Plane interior was new and still very clean.
3. Toilets were kept clean throughout the flight.
4. Upon landing in Guangzhou, I just walked down a long terminal, went to the transfer desk where they looked at my ticket and passport. I then went up one floor on the escalator, walked down the same terminal I just arrived at,and waited for my connection to BKK. No paperwork to fill out or forms during the transfer, just showed them my passport and onward ticket, thats it. No visa needed. No recheck through security like Incheon Airport.
I did this with a US passport. If you have a different country passport, check google to see if your country qualifies for this type of transit. The Chinese government has relaxed visa requirements for certain countries now, making it no hassle to transit thru certain airports, without worries of having to get a visa.
5. Warning,on board reading material and newspapers are very few. I suggest you bring a book or buy some decent newspapers if you like to read, its a long flight LAX-CAN
6. In flight entertainment is very minimal, compared to other airlines I have flown.I counted about 8 movies available, and some comedy programs. Music is also very very limited to Asian and other types of music that were not mainstream.
7. There were two meals served, beginning of flight and end. One thing I did notice is that the flight attendants never went around with trays of water or other drinks like they do about every hour like Asiana Airlines did. But it was no problem to just go to the galley and request a drink from the on duty flight attendant.
8. The seats in economy class on this A380, were rather hard, and awkward to sit in, more so than any other airline I have flown with,
Overall, it was a decent flight, My bag did make it to BKK, which is a very good thing If you've flown other Asian Airlines to Asia, China Southern is not up to a standard like Singapore Airlines,Eva,Cathay Pacific etc...But I would fly them again, and their arrival time into Bangkok at 1050am is a real advantage