Wanting advice on Internet Connection

[jackcorbett 2]

Here at Wongamat Residence Condos the promised high speed internet connection for every condo owner has proven to be a complete failure. Overall speed is comparable to dialup service while reliability has gone from being unacceptable to an expected complete loss of service nearly every day for at least a couple of hours. However, we are being billed just 130 baht a month, so we are getting exactly what we are paying for–very little for very little cash outlay.

 

Condo management started with TRUE but after completely unsatisfactory results it switched to TOT. Again–our service was terrible. When we could not connect to the Internet I’d go just two hundred meters up the street and get on at the Internet café nearly every time. But since the coming of the high season our service has gotten even worse. I’ve checked both my download and upload internet speeds against what I could get at the Internet cafe’s and found my speed to be at least three or four times slower than what I could get there. But in the evenings my upload speed would be around 12 kps with a download speed of around 50 kps. This on a connection speed promised to condo management of 1000 kps. Even worse at this time there doesn’t seem to be a single day when for a period of at least two hours I have no connection whatsoever.

 

Soon for the first time the condo owners will have a meeting and one of the issues to be discussed is whether or not keep the present arrangement. We can decide for instance to bring a single high speed line into the complex or to cancel our service altogether which would leave each condo owner a choice between having no service or whatever type of service he is willing to pay for.

 

Apparently condo management struck a deal that costs all of us around 7000 baht for internet service but the line is shared between several other buildings. Then the internet signal reaches our reception area where it is sent through each condo owner’s phone line (there are around 60 owners here) and this is how we get the rock bottom price of 130 baht per owner.

 

I am seriously thinking of going to TOT on Monday to order a new phone line with Internet service for either a 256 download speed or 512. My monthly cost will of course be much higher. But hopefully there will be far fewer customers per line. For instance we checked with TTNT at Carre Four where we were promised no more than 10 customers would be placed on each line. But TTNT apparently does not service Naklua whereas TOT does.

 

So what kind of Internet service is everyone else getting and what do you think of my seeking the private arrangement I’m considering?

[MrMango 672]

I waited 3 months for TOT to install my Broadband in Jomtiem. After many calls and visits to their offices, I gave up, and moved.

[Eneukman 1]

My landlord installed a TOT phone line and a 512/256 modem for me. It was up and running within a few days.

 

TOT's service is crap though just now I'm getting 487/234, which is pretty close to the advertised speed. It costs 100 baht for the line and 700 baht for the broadband (total 856 baht incl VAT). THe speed is very variable though and at times it can be well below 100 kbs!!!!

 

Alan

[jackcorbett 2]

Just went to Carre Four to TTNT's office. Everyone was unsure of who was supplying the incoming phone line into the condo....TTNT or TOT. If it were TOT TTNT could not give me a line. But afterwards I checked at the condo's office and found that our main line is from TTNT. My girlfriend has told me that TOT is not all that concerned with getting new customers whereas she felt TTNT is. So it looks like we can get a line into my condo without too great a wait and that I might be the guinea pig here.

[louis crawley 0]

hi there thats one to wander about....

could anyone tell me if my wireless laptop would work without being plugged in

[MrMango 672]

hi there thats one to wander about....

could anyone tell me if my wireless laptop would work without being plugged in

[torrenova 644]

TOT 512/256 is Bt700

TOT 1024/256 is Bt1000

 

OK here in Jomtien.

[monsterman 0]

I have TOT ADSL 1MB broadband at my house and it is very good for Thailand , runs at about 680kbs and download180kps upload,

 

Your problem is probably related to the sharing, u must have an individual line for good service and waiting for installation is usually 6months as they do not have enough capacity in the exchanges,

they do need more international bandwith as well.

 

monsterman

Edited December 21, 2006 by monsterman

[SunnyValentine 173]

I have TOT 1024/512 at my bar. The speed is ok, usually quite good, but TOT seem to be absolutely clueless in how to operate it, and what to do when it fails.

 

Usually off for an hour or three at the early evening, sometimes for a day or two.

 

As soon as I have some hours time to blow in order to go through the wads of paper they demand for contracts, I will be off, probably to CSLoxinfo.

 

Sunny

[whitespider 1]

TOT switched me on in a few days (exisiting telephone line). I have the 512 service but its often slow and at certain times of day VERY slow.

 

Connecting via wireless with them was a nightmare and I had to get someone in at the end to do it. The guy who came to do it was really switched on and he told me not to use TOT when I move but didn't mention the name of the alternative.

 

I have his number if anyone wants it.