Passing grade for Fair Properties

[Trvlr 50]

I have just returned after a month, and I give Fair Properties a good passing grade. I know there have been mixed reports about them, but some members were waiting to hear about my experience, so here goes.

There were certainly some lapses in service, but the most important thing was that I believe Fair Properties had honest intentions, and tried to fix things. Some of these took time, but the girls were trying, which I consider very important. Settling of my account and return of the deposit was prompt and fair and took just five minutes after I got to their office. Now, some of the lapses on their part.

The room had not been cleaned when I got there. They believed it had been, but the person they had asked had not done it. I was a little miffed, because I wanted a shower after a long flight. However, they sent maids inside an hour, with fresh towels, sheets and bedcover.

Cleaning also became an issue because of the intervals. They had included two cleanings in the contract, anything more I would have to pay for. However, they wanted to clean after 2-week intervals. I said they should clean after 10-day intervals, because a cleaning at the end of the month would do me no good. They conceded, but I had to speak forcefully on the matter.

The cable was not working. There was some confusion about this, because the building management believed the owner of the condo was responsible, and Fair Properties thought it was the building management's responsibility. It took almost two weeks to sort out, partly because I had taken a short trip in between. In the end a new cable box was needed. When I was checking out I mentioned that I had no cable for almost two weeks, and they charged me for two weeks only (cable costs 350 baht a month).

There was a leak in the bathroom that I considered an issue because I was going to be paying for the water. At first they sent their driver with a screwdriver to try and fix it. When that didn't work they asked the building management to do it. I was prepared to bring up the issue at check out time. However, the water bill came to a little more than 400 baht, and I decided to just pay it.

The electricity bill was about 1250 baht. This was because for the first time in Thailand I did not have to run the a/c constantly. The building faced the beach and there was no construction behind it, so there was excellent air flow. Even with just a fan it became quite cool at night. If the a/c had been running most of the time then the bill would have been at least three times as much.

To sum up, despite these glitches, I will rent through Fair Properties again as I found them to be behaving with honest intentions.

[jimmac 66]

Very interesting. Can you also tell us what you rented, where, how much? Any photos of what you rented. As some-one considering a longer stay in Pattaya in future I'm very interested in what's available and what it costs.

[bangkapiboy 5]

yes please let us know the prices. thnx for the report.

[Trvlr 50]

As you all know, the best price is what you are willing to pay for it.

I was going to be in Pattaya for a month - my longest vacation in living memory, and I could not possibly stare at blank hotel walls for that long. I wanted a view, and a sea view preferably.

The studio I got through Fair Properties - after searching through their web site - had all of that. The studio - about 54 sq m, close to 600 sq ft for the metrically challenged - was large and had one of the best views I have enjoyed in recent years. In Jomtien. I can only think of rooms in Bali and Greece that had better views. The disadvantage was that it was far. It did not matter too much to me, because after the first week I was living with a Thai lady.We would come into central Pattaya, meet some friends or have lunch, and then return, and she would usually cook me a nice dinner.

But if you plan on mongering frequently, then a room that far will be inconvenient. Baht bus drivers - I think they are a special category of assholes - dont want to go that far, and I may post a special report about transport issues.

About cost - I paid 15000 bht for the month, plus water and electricity. You should be able to get lower costs for long term rentals. I know Bangapiiboy rents condos and he is probably interested in market rates. Just remember, rates are what you are willing to pay. I tried to find a room through this board, but members wanted far too much.

[Tengotodo 52]

As you all know, the best price is what you are willing to pay for it.

 

To me, the HIGHEST price is what you are willing to pay for it. The BEST price is lower than what most people pay.

[captcraig2 120]

Board members wanted to much?..........I find that hard to believe!

[steveo 1]

I have found Fair Properties to be less than helpful and in fact just do not seem interested.

 

The latest incident was just a couple of weeks ago when I made an enquiry about a short term rental in May (low season) in any of 3 large condo blocks. Their reply came back - nothing available and no alternatives offered.

 

No way I will be bothering with them again.

[Eneukman 1]

The condo opposite mine (double room so 74 square metres though maybe a bit larger) was recently let via Fair Properties to an Australian guy in his late 50's or maybe even early 60's and his 3 young children for 6 or 7 weeks. They checked out in the early hours of Sunday morning so there was nobody there to check that everything was in order.

 

The owner (an English guy) came to check the place over and as the door to my condo was open, invited me in to have a look. The place was filthy and had obviously never been cleaned during the entire rental period. Some paintwork had been damaged and a number of seat covers were also filthy.

 

Fair Properties kept absolutely nothing back from the deposit to cover the cost of cleaning everything etc leaving yet another dissatisfied customer who won't be using them again.

 

Alan

[torrenova 644]

From the buying side, I wouldn't touch Fair Properties with a barge pole but renting is another matter. The agent will have a contract with the owner and if they have not performed their contractual obligations in the above case then they are liable for the costs of repairs etc.