Please cancel Reservations at RG

[BigDUSA 71]

I had a change in hotel plans for my last trip, I canceled my reservation 72 hours before I arrived. I got a nice email back from the manager, thanking me for letting him know. He remarked that many guys will just not show up and it ties up a room that he could have made available. Do the right thing, send a FREE email! ;D ;D ;D

[SF_dude 0]

Hi;

 

I agree. It really is important. I wanted to be in RG on my last trip, but initially they did not have availability. I was on a waiting list and only few days before the date I got a message that a room became available.

 

So BigDusa, it might have been you.  8)

 

We are getting great service at the RG, they deserve at least that email.

 

SF dude

[bigdelta 46]

I've had to cancel twice and Ib has been very gracious.

John

[PlanetWave 0]

I've had the same experience with Ib. I recently cancelled part of my stay 5 weeks prior to arrival. Felt like a prick cancelling on him during  the busy season - I received an email from Ib  thanking me for letting him know. He seems like a nice guy and deserves our support. :)

[TimidGuy 0]

Trying to make a reservation at RG, I was asked for a CC, I replied saying I prefer not to give my CC over eMail and got this reply:

 

"As we have so many NO SHOWS from the FLB site, we must insist on a deposit."

 

Now, I'm not angry or anything, I think this just casts badly on us visitors...  If you make a reservation, either show up or mail saying you're not coming...