New Ford Dealer, Laem Chabang.

[jacko 8,822]

In the past, to get my truck serviced, I had to spend all day. The overworked dealership and service centre in Na Jomtiem is on the other side of town from me. I have also been kept waiting there for many hours in the past, despite having an appointment. Your time is of no consequence.The only way to counteract that was to grab a baht bus into town, go for a massage, and they would surely call you to say your vehicle was ready as you were at the interesting stage of a rub down.

 

So when I heard of a new Ford dealership in Laem Chabang, just down the road from me, I was hopeful of no more trips all the way to Na Jomtiem. They opened for car sales a month or so ago, and yesterday called to say the servicing centre was also operational. So, as I was overdue a service, maybe even missed one or 2 (it is a diesel, they just keep going), I booked in.

 

Head North on Sukhumvit out of town and it is about 6km past the Hwy 36 (Rayong) flyover on the right. Well before Harbor Mall and the Port.

 

 

It is better lady watching venue than the Bangkok Bank, with a few real nice lasses. The one I chatted to had such a short skirt I nearly bought a million baht Wildtrak there and then! The senior service guy spoke great English, as did some of the sales girls. Got me a cup of coffee and all was completed in just over an hour, as I initially viewed the cars, then waited in a nice cool environment. Not completely painless as they found a broken linkage on my steering and I had to pay a 4000 baht deposit for the part and will go back again when it arrives. I wondered what that strange noise was under there in the dirty areas of the truck!

 

Edited November 22, 2016 by jacko

[MM 6,562]

That's very promising. I too am fed up with the Ford dealership on Sukhimvit down by Makro. I've had to wait weeks to get a service appointment.

 

I just did a "locate a dealer" on the Ford Thailand site and it doesn't seem to be there (yet). The nearest one north of Pattaya is in Sri Racha.

 

 

 

[jacko 8,822]

That's very promising. I too am fed up with the Ford dealership on Sukhimvit down by Makro. I've had to wait weeks to get a service appointment.

 

I just did a "locate a dealer" on the Ford Thailand site and it doesn't seem to be there (yet). The nearest one north of Pattaya is in Sri Racha.

 

 

 

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Be careful, that lady in the short skirt believes you need that Ford Focus. ( I had one of those in the UK, great car for running around town, doubt it could handle the village roads though).

[MM 6,562]

Be careful, that lady in the short skirt believes you need that Ford Focus. ( I had one of those in the UK, great car for running around town, doubt it could handle the village roads though).

Yeah, the Focus is a nice ride. The new one looks even better, but at 1M+, I'll suffer with the old clunker.

 

BTW, do you have a phone number for this dealer (or the lady with the short skirt)?

[Gary 4,119]

I still have a condo in Jomtien. I get down there several times a year. Last year I bought a new Isuzu 4X4. I was going to drive that down but the Ford Focus is more comfortable. On the way down, the focus developed a vibration. By the time I got to the condo, it was getting worse and worrying. I took it to the Ford dealer near Makro. Of course I had no appointment. That was on a Monday. I told them I was from Loei and really needed the car. To make a long story short, I got it back five days later along with a 24,000 baht bill. No one spoke English and I asked to see the defective parts. I wasn't surprised to see that it was a bad CV joint. Those can be cleaned, greased and new boots put on but Ford fixes nothing. They are parts changers. I figure it cost me about five times what a garage near my home would have charged. Since I wasn't anywhere near home, I didn't have a lot of choice. Anyways, I wasn't impressed with that dealer.

[jacko 8,822]

Yeah, the Focus is a nice ride. The new one looks even better, but at 1M+, I'll suffer with the old clunker.

 

BTW, do you have a phone number for this dealer (or the lady with the short skirt)?

My Mrs talked to a lady called Vilawan, on 0952078618, and here is my receipt.

[jacko 8,822]

I still have a condo in Jomtien. I get down there several times a year. Last year I bought a new Isuzu 4X4. I was going to drive that down but the Ford Focus is more comfortable. On the way down, the focus developed a vibration. By the time I got to the condo, it was getting worse and worrying. I took it to the Ford dealer near Makro. Of course I had no appointment. That was on a Monday. I told them I was from Loei and really needed the car. To make a long story short, I got it back five days later along with a 24,000 baht bill. No one spoke English and I asked to see the defective parts. I wasn't surprised to see that it was a bad CV joint. Those can be cleaned, greased and new boots put on but Ford fixes nothing. They are parts changers. I figure it cost me about five times what a garage near my home would have charged. Since I wasn't anywhere near home, I didn't have a lot of choice. Anyways, I wasn't impressed with that dealer.

Similarly they found something broken on my steering linkages, they wanted a 70% deposit for the part to be replaced, that was 4000 baht. So I got a relatively cheap service but got hit with expensive parts. They must work like printers and printer cartridges!

 

Well trying to be optimistic, good the issue was found before the Mrs does her NY trip to Ban Khee Kwai, it also explains the odd noise I recently have been hearing when getting in and out of my drive. I have to hard lock and there is a bit of a ramp into my driveway, the suspension and steering always groaned there under the weight of that 3 litre diesel!

Edited November 23, 2016 by jacko

[jacko 8,822]

Here is the location on Google Maps...

http://google.com/maps/place/13.058336,100.926244

 

 

Heading north on Sukhumvit there is a U-Turn just after the place.