KLM cancellations

[benny27 3]

Just thought I'd let you know that I have booked two seperate trips recently, my last leg of the jouney from LOS is on the 13.05 Amsterdam- Humberside flight and each time it has been cancelled before I've even started and they put me on the 16.35 instead. As my flight from BKK gets to AMS at 09.00, I have a long wait.

 

My point is that each time I have booked and had confirmation of the 13.00 flight, a week or so later I get an email from KLM saying I'm on the later flight.

 

I booked it on the web with airline network as usual, not their fault I suppose but why keep advertising these flights when they can't deliver?

 

I don't have a great deal of choice now I've booked. Anyone had a similar experience?

[jacko 8,892]

Just thought I'd let you know that I have booked two seperate trips recently, my last leg of the jouney from LOS is on the 13.05 Amsterdam- Humberside flight and each time it has been cancelled before I've even started and they put me on the 16.35 instead. As my flight from BKK gets to AMS at 09.00, I have a long wait.

 

My point is that each time I have booked and had confirmation of the 13.00 flight, a week or so later I get an email from KLM saying I'm on the later flight.

 

I booked it on the web with airline network as usual, not their fault I suppose but why keep advertising these flights when they can't deliver?

 

I don't have a great deal of choice now I've booked. Anyone had a similar experience?

KLM have done this to me a few times, cancelling the early good connection to Manchester and having me sit around at Sciphol for quite a few hours. You aren't a person to an airline, you are like a suitcase with legs. Fortunately Manchester is reasonably well served, but I can see it is a real inconvenience in your case.

As your delay is so long I would ask for food vouchers etc......

Consider going to Manchester and getting on the train from there.

Even Leeds or Newcastle.....

Edited August 8, 2009 by jacko

[ThaiLearner 18]

KLM have done this to me a few times, cancelling the early good connection to Manchester and having me sit around at Sciphol for quite a few hours. You aren't a person to an airline, you are like a suitcase with legs. Fortunately Manchester is reasonably well served, but I can see it is a real inconvenience in your case.

As your delay is so long I would ask for food vouchers etc......

Consider going to Manchester and getting on the train from there.

Even Leeds or Newcastle.....

 

 

There seems to be a few airlines doing this a present which is great.

 

Next time as Jacko said try going from Manchester you probably get a better price as well

[dennismoore 8]

As my flight from BKK gets to AMS at 09.00, I have a long wait.

 

 

You fly KLM of Air France? Bacause KLM's flight 878 arrives at Schiphol at 5.40 (in the morning), so you could take the 9.50 flight to Humberside.

 

Flight 878 is KLM's only BKK - AMS flight. Others flights are code-share with Air France, but those flights also arrive early in the morning in Amsterdam via Paris.

Edited August 8, 2009 by dennismoore

[benny27 3]

You fly KLM of Air France? Bacause KLM's flight 878 arrives at Schiphol at 5.40 (in the morning), so you could take the 9.50 flight to Humberside.

 

Flight 878 is KLM's only BKK - AMS flight. Others flights are code-share with Air France, but those flights also arrive early in the morning in Amsterdam via Paris.

 

Dennissmore, with your band of men, my flight gets to Schipol at 9.10 and they wont book me on to the 9.50 to Humberside as there is not enougth time to make the transfer. But thanks for the advice, mate.

[jacko 8,892]

You fly KLM of Air France? Bacause KLM's flight 878 arrives at Schiphol at 5.40 (in the morning), so you could take the 9.50 flight to Humberside.

 

Flight 878 is KLM's only BKK - AMS flight. Others flights are code-share with Air France, but those flights also arrive early in the morning in Amsterdam via Paris.

Aha, well spotted, although wouldn't AF go to Paris? Methinks China Airlines!

OP..you would of course be a lower priority for KLM as you arrived with someone else, but I just think they have cancelled the early Humberside hop if there are few bookings. Your original booking has a layover of 4 hours, which I feel is too long anyhow. Pity really, you are just across the water to home and have to sit around so long. I see there are only the 3 daily KLM flights from Amsterdam to Humberside, and little else to choose from!

Train services from Manchester are easy as there is a station at the airport.

Good of you to forewarn the UK BMs.

Edited August 8, 2009 by jacko

[dennismoore 8]

Methinks China Airlines!

 

Ok. I thought it was a KLM flight BKK -> AMS, but it's only KLM to Humberside.

 

9 o'clock is China Airlines. Usually on time, but I can see the problem with transfering etc.

 

Although Schiphol is not a bad airport to spend some time, but 4 hours layover at any airport is never good!

 

Positive thing is we don't have an big airport scam at Schiphol

Edited August 9, 2009 by dennismoore

[benny27 3]

Hi all, thanks for the useful replies, yes, I am on China which gets in at 9.10. The next flight to Humberside is 9.55, so they probably think its too short a time to make the connection. So, as the 13.00 has been cancelled, I will be there until I get the 16.35... AGAIN.

From where I live its a 2 and half hour train journey to Manchester if I ever wanted to go from there, as opposed to a 40 min taxi from my house to Humberside, that would be a lot more hassle.

 

Did it once when travel agent ( no not in business) forgot to book me... turned up at Humberside at 8.00 for the 9.50 flight to Amsterdam, just getting on the plane when KLM said agent had forgotten to book flight conection to BKK, ( although they had got me on the first leg to AMS) can you get to Manchester? Taxi to Barnetby, takes 10 mins, then train every hour direct to Manchester airport, they had got me on one about 18.00 to Frankfurt and then connection on to BKK, all with Lufthansa. Amazingly I only got to BKK 6 hrs after I would have if on my first choice flight.

I was just happy to be there at all, agent refunded me train fare etc. With the return, they sent me the same way, but it meant I had one more day in LOS.