Displayed prices are for multiple nights. Check the site for price per night. I see hostels starting at 200b/day and hotels from 500b/day on agoda.
ikkrang
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Everything posted by ikkrang
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This point comes up from time to time. Nam has a pool of two or three dozen lady drivers that she feels confident about. But there are times when it is impossible to find one, especially if bookings are heavy (One day recently, over 40 bookings) and/or it coincides with one of the festivals that all women want to be with family, Songkran, Mothers day, Loy Kratong or New Year. She will only use a male driver in last resort, and usually give the customer the choice, "either a male driver or I simply cannot help you, because no lady driver, you need to try somewhere else" Difficult, but most customer prefer that choice rather then no driver...
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I suggest indeed this maybe more appropriate to start a new thread.
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Sorry, I have been offline for a while. In answer to your question, Nam has absorbed the toll increase herself, the drivers margin stays the same.
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Women have a tendency to suddenly change their minds. This is one such occasion. Before the recent price increase, triggered by the increase in Tollway fees, Nam had been pondering about whether or not to do this. So now, after having instructed me to post the increases here and on another board, plus having asked our other advisor, who does the website, to post the new prices there as well, she decided to change her mind. She came to the conclusion that she was going to absorb the 45 baht increase herself, and revert back to the old price, e.g. 1200 bt for an airport pick up or drop off, 1500 for pick up or drop off at the most common Bangkok place, Sukhumvit area. So sorry to have taken your time with my previous announcement, ignore the previous price increase, everything reverts to the same prices as last year....
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I passed on your suggestion to Nam. Keep in mind, not all headrests are removable. My solution for this, sit in the front passenger seat, I usually do...
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Nam informed me this morning that as of now, she has increased most of her priced with 50 baht, to compensate for the 45 baht increase in Tollway fees. After ample discussion with her drivers, who were not keen to lose their income, she decided this was the best way to go. Apologies to anyone inconvenienced. Any rides booked before today should still be at arranged price.... And many thanks for the positive feedback on her service over the past few months. After starting from scratch 3 1/2 years ago, she has built up a regular business with mostly very positive feedback from her customers, and partly thanks to discerning people like our BMs here. She now employs a full time admin assistant called Chanya, to ensure she is covered 24 hours a day, without Nam losing sleep... Having mentioned mostly positive feedback, nobody is perfect, and no service anywhere will ever continue to function without the occasional human error. But Nam's Taxis wants to limit any mistakes and lapse of service to the absolute minimum, and also welcomes any feedback that may not be so good, in order to help her improve her service. Her drivers, in turn, are well aware of her explicit request for feedback from customers, which may help them keep on their toes.... So if you have any complaints, or suggestions on how to improve, you are welcome to post them her, or PM me, or write to Nam direct by email to namnamthailand@gmail.com
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Thanks for all that. I had a short window of opportunity and didnt want to chase around being shown closed doors. So I went to my trusted old favourite MP in Jomtien, and to my delight found my favourite girl there, who disappeared three months ago, was back> Great fun fantastic performance...
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Bars open? Specifically, is Telephone bar open? Otherwise, i suppose MP will beopen?
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Announcement by Nam’s Taxi: “Nam’s Taxi goes on Holiday” From April 14 until and including April 20, Nam will not be providing any taxi services in Pattaya or elsewhere. The past few years have shown to Nam very few drivers are willing to stay in Pattaya to drive, and the roads are so congested that an airport run can easily take four hours. Songkran is very much a family holiday event, and she wants to give her drivers an opportunity to spend time with their children and family. So Nam has decided to take a week off, her first holiday in over two years, and Nam herself is considering going to a cooler place. in order to keep the service running after the 20th, she will be responding to emails in that period, but is asking anyone who has booked their flight tickets well in advance, to also try and book their taxi well in advance, so she can minimise her online time during her holidays. Normal service resuming as of April 21….
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Another Public Service Announcement: The Utapao Airport Authority has announced that no private taxis can be used to pick up passengers or drop off passengers from Utapao airport, those that do will be charged 500 baht. Since most of Nam's drivers fall into that category, she will not be taking any requests anymore for service to and from Utapao. Those who want to go to Utapao are advised to ask their hotel to order a official taxi. Those arriving at Utapao are going to have to take an airport taxi there. Expect higher prices.
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Getting this thread back on track: I haven't posted for a few months, since Nam's Taxi has taken a life of its own and is now well established, and growing steadily. However..... I just got the following message from Nam, with a request to pass it on to all BM: As of now, until and including January 5, she will not be able to take anymore bookings. Many of her drivers take off a few days for New Year back in their village with family. All current bookings for these days will be honored, but no new bookings accepted. Anyone who who wants a booking for January 6 onwards is welcome to contact her, most of her drivers will be back on deck by then. When you are trying to contact her between tomorrow and January 2, for bookings from January 6 onwards, you may not get immediate reply as usual, but may have to wait a day or so, since she will also be in her village.. And she asked me to wish you all a wonderful New Year!
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As noted above, Nam's Taxi for me. http://www.namstaxipattaya.com They use only Lady Drivers, who tend to drive a bit slower then Mr T's cowboys, and usually are a bit friendlier , too. They have instructions to fill up before pick up, avoiding the Queue at the gas station. I have personally used her service many times now, and she has now a reputation for efficient booking, safe and friendly drivers, and being reliable. For the OP, who asked for recommendations for something a but more VIP then the rock bottom options, I think the extra 200 bt she charges on top of the MrT price from Suvarnabhumi to Pattaya is well worth it.
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Well, you were responsing to thread of a year and a half ago, and the OP was asking about "Utapao to Patts", not vice versa. In that time a lot has changed, Air Asia is now flying numerous flights into Utapao, and the passengers numbers have skyrocketed. I posted earlier that Nam's Taxi - Lady Drivers Services Utapao, i can now give you their regular price, 800 baht. http://www.namstaxipattaya.com They are now doing this trip several times each day, it has become very popular, not only because it is a bit closer to Pattaya then Suvarnabhumi, but also because the time between arrival and getting to the arrival hall is much shorter then in the big airport. The total time between touchdown and hotel can sometimes be half the time it takes from Suvarnabhumi. As for doing it by combination of Motocy driver and mini bus service, yes, possible, if you're adventurous. Good luck!
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Thank you for noting that. I replied to this on Nam's Taxi thread. The guy is a liar. I read the entire conversation on email between them, he consistently tried to screw her on price, refusing her "Fixed price policy" She has taken the position that car costs , e.g. the fixed cost of owning a car plus the cost per mile driven, are fixed. She also believes that she and her drivers deserve to earn a reasonable compensation for there time and effort. So she believes her fixed prices are fair. Anyone who doesn't like them is free to look elsewhere. Most people seem to accept that. Some jerks get hung up by their ego, and get pissed off when they don't get their way.
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This new BM is someone who deliberately joined this forum with the sole purpose of slagging off. I have read the entire correspondence between this poster and Nam. The real story is quite different. Nam doesn't want to negotiate on price. Her prices are fixed. But since her service became known on Trip Advisor, and since Air Asia started to fly increased flights to Utapao, she has been having a huge increase in bookings from Utapao, the large majority Asian customers from Malaysia and Singapore. She found that, unlike most of her traditional customers, e.g. Farang men like us mongerers, many of her Asian customers try hard to negotiate her price down, and some refuse to accept her unwillingness to do so. The poster here is one , who, on her quoting a price for a certain service, certain car, would come back saying he accepted the quote, but insert a higher class car, lower price, or longer hours then quoted by Nam to start off with. He did this numerous times. This to and fro email takes a lot of time, on sometimes low profit margin. Nam spends most of her waking hours online dealing with bookings nowadays, and such petty behaviour can be very annoying. The first item he talks about was originally a booking for a bigger car, which he accepted but then tried to screw her by inserting the same price for longer hours then her original quote. Then his group doing the halfday trip ended up being smaller so he wanted a smaller car and her to drop her price again, but still at longer hours then originally quoted for. In the end, she spat the dummy, told him she was sick and he could ask his hotel reception to get him a car. This man is a liar, and his 'bad' service in the end was a straight result of him trying to consistently trying to screw her on price. He posted the same thing on Trip Advisor. If the Mods want to verify this story, I am happy to give them access to the entire email exchange, but be prepared, there is a lot to read. I have increasingly advised her to simply say "If you want better price, feel free to find cheaper taxi" She is starting to do that. Guys, bottom line is "Her prices are fixed. If you don't like that, feel free to find another provider...."
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Thanks for that feedback. She can only improve her service if people that had a bad experience tell us about it. PM sent
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Mike, two separate people, myself and a good friend of mine, both, separately combed through her email system, looking at spam, deteted messages, other folders, the lot, but found no trace of the message. Both of us have known her for several years, and completely trust her integrity. If she makes a mistake, she owns up to it, and apologises. As far as emptying the "deleted" folder in her email, of just one single message, in an effort to cover up a mistake, i find that totally unbelievable. Your statement about phone number has already been answered by myself as well as Yorta.
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OK, the person supposed to be picked up claims his email shows as "sent" I can confirm it wasn't received. My only explanation would be an email glitsch. I have in the past few years replied to a few emails on my personal email, appearing in my Sent box, but later told they were never received. We thought of this when setting up the original standard reply system. The first enquiry was being sent an email whic read something like >yes we can do this trip, our standard fare is xxxx including tollway fees. If you accept our price, please reply by email and give me the following additional information Xxxx Yyyyy Zzzzz When we receive your acceptance email, I will confirm you in my diary, and send you my mobile number If that would have been used, the passenger would have noted absence of her conformation email with phone number and queried it by email. Instead, this time, in the rush of a hectic Songkrann season, she used an abbreviated version that doesn't contain the double confirmation. That was an error, and she regrets it and offers her apologies. It is the first time a confirmation email from a customer has not been received, in well over1000 email bookings She intends to tighten her reply email to include this double confirmstion text. The reason we advised her to not put her phone number in her first confirmation email is simly to protect her from stalkers, a possible risk when dealing with such a diverse customer base....
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Dudey, Nam has a long time ago given me and a good mate of mine access to her email, in order for us to keep a look on things that may need some assistance. I saw your request coming in from the website, and saw her reply to you, giving confirming she could help you with your request, giving you a price, and asking you to confirm the booking "If you accept please let me know." There is no record of any reply from you or anyone else on this email. Usually, if no reply arrives, she would chase up the previous email and again asking for confirmation. She didn't do that this time because in the middle of Songkhran in Pattaya, she was flat out dealing with her bookings. For being totally sure, I asked my mate who can also read her mail, to go through it and look for your confirmation, but he too was unable to find this. I suggest you check your mail to see if it was in fact sent. Without confirmation, no action.
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Where's the best places to go for Songkran
ikkrang replied to Mr_Rabbit's topic in General Discussion about Pattaya
Best place for Songkran? Malaysia, Penang or Malakka -
It may have been a temporary hiccup, initiated by a local burocrat and overturned by a higher one.... Pleased it didn't continue....
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Nam (Nam's Taxi) reported to me that her driver, who was going to pick up some customers she delivered to a Koh Chang hotel a few days ago, was refused to take her car onto the ferry. She was told a new rule, only KC residents can now take their car on the ferry all others need to walk on and take a songtheouw on the other side to get to their destination. She said she isn't really sure of the real story, will try and confirm tomorrow. It may only apply to the taxi line, protecting local business It seems to be connected with a new airport being constructed, well, this one story. Smell like a scam to me, some local bigwig out to make a buck some way or other. Anyway, be warned, you may not be able to take your car or taxi across. And if you are there, and your cabbie doesn't arrive, contact your booking agent. Maybe the full story will come out tomorrow..
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Thank you for your feedback, Patfan and others before you. It is important for Nam's Taxi to know, even if feedback would be not perfect, because that would allow for fine tuning of the service. So please keep it coming.....
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High season has arrived, so a quick update. Nam and her now four other drivers are pretty busy. She has for the time being suspended any daytime sightseeing trips, there is more work then they can cope with, and the day trips tie up a car and driver for too long without maximizing the capital investment. Of course, when it is this busy, she cannot always be your driver. But she will find you a safe female driver. She has vetted and driven with all of them. At the same time, quality control can fail. If you have had a ride that you were unhappy with in any way, please let us know. You can email her directly, or you can PM me and I'll pass on the feedback. She relies partly on this feedback to keep her standards up. You can help her make a difference. To make sure she or one of here drivers will be available, best book as far ahead as you can. And have a great holidays here!
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Nam has given in to the inevitable, and decided to start using alternative drivers, to cope with the rise in demand for services. I joked a few months ago that I'd wish she could clone hereself, but she found second bedt solution to cloning, she now has her sister also driving, as well as Ann, and is tentatively testing other women drivers, to see whether they meet her strict quality stAndards, mainly to do with safety, punctuality, cleanliness, and personality. Some have been turned down after a test drive ("that woman drives like a man, 140 kph, and overtaking all the time, not safe"), some because they tried to steal her customers for private jobs, by handing out their private phone numbers. Nam insists all bookings go via her, preferably by email, since that makes it easier to streamline timetables via Google Mail. A weak point that may not always meet the requirement is the varying levels of English. Not all those women thst are safe drivers also are fluent in English. But if there is any misunderstanding, just phone Nam, she will usually include her phone number in all booking confirmations. A concern was raised elsewhere, whether the delegation of some jobs to other drivers would lead to an erosion of quality if service. To try and monitor that, a friend of ours has designed a customer survey, which you can contribute to if you want to. Customer feedback is seen as essential to keep up the quality, so please feel free to add your experiences https://www.surveymonkey.com/r/HD98PHC Just click on the link above and add your feedback Thank you