Emirates, not impressed!

[Barrington_Tenchanall 2]

After flying almost exclusively Thai/eva from heathrow the last 10 odd years i bowed to spouse pressure this ongoing trip and booked Emirates via Birmingham.

 

First off we had a 2 hour delay ex birmingham, not saying this cant and dosent happen Thai/Eva ex Heathrow but never happened to me in 20 odd flights , when we finally got in the air i inquired about connecting flights only to be met with inpolite indifference and the cheif stewardess actually said. worst that will happen is you will be without luggage for 3 days.

 

Priceless.

 

 

After landing dubai, and i will add the flight was poor, no offers of drinks except at meals time and meals was mainly crap, some rag head curry or salad or a kick at the pantry door.

 

Then a quick sprint through Dubai airport to get the last connection of the day, with young child and hand luggage and lo and behold our party of 4 had 4 seperate seats, even my 2 year old daughter had a seat next to women in a burka, with me and her mother 9 rows back.

 

After take off and rearranging seats i had to fend of the burka women forever touching my young daughter, she kept squeezing her cheeks etc and in the end i threw her off and told her to fuck off, which led to her white robe wearing husband goning balistic and i thought we were going to get nasty untill some Aussie turned up (sky marshal?) and moved me and young un to buiss class which would have been nice, but yet again, all the robe wearing split arses want to do is handle my daughter.

 

 

it was a relief to land bangkok, only to find they had lost our pram,. after 2 hours waiting and filling in forms they offered us a replacement, looked like you would catch Ebola just looking at it we turned it down.

 

 

Fast forward a few weeks and we are due to fly home and the day b4 my daughter has chicken pox, the doctor at Pattaya international tells us to delay our flight 5 days, ok i start ringing, on a satday, no one at Bangkok wants to know, closed on satday, i get a number for emrgencies, try for 1 hour rings, but no answer, sometimes rings, sometimes engaged, sometimes straight to voicemail fucking shit, i try emirates UK engaged for over 1 hour

 

This scenorio canot be that unique, if you need to change a flight at the weekend what the fuck can you do?

 

in the end i rang dubai, service desk at the airport and he changed our flights in 2 minutes flat, thats service, although he charges 75 quid per ticket.

 

Balls to emirates and stopovers, never again.

[soi unwise 6]

Apart from that though ?

[alexist 12]

Sorry to hear of your troubles.

 

Have always flown Emirates and always will. Their food and inflight entertainment is a cut above the rest IMHO. I struggle to sleep on aircraft and prefer the two 6.5 (ish) hour flights. Was delayed once in Birmingham which meant an overnight in dubai but no big deal.

 

I'm sure others have had problems with Thai/Eva and I wish you luck on your next journey.

 

Had the same problem with the Greeks prodding, poking, lifting and hugging our two youngsters whilst on holiday in Zante. I actually prefer that to the grouchy, groaning, scowling looks and indifference some people have towards young children.

Edited June 9, 2009 by alexist

[todder 0]

Sorry to hear of your troubles.

 

Have always flown Emirates and always will. Their food and inflight entertainment is a cut above the rest IMHO. I struggle to sleep on aircraft and prefer the two 6.5 (ish) hour flights. Was delayed once in Birmingham which meant an overnight in dubai but no big deal.

 

I'm sure others have had problems with Thai/Eva and I wish you luck on your next journey.

 

Had the same problem with the Greeks prodding, poking, lifting and hugging our two youngsters whilst on holiday in Zante. I actually prefer that to the grouchy, groaning, scowling looks and indifference some people have towards young children.

good to hear something nice about Emirates

 

and i thought i told you not to talk about me in this thread Alex

[alexist 12]

good to hear something nice about Emirates

 

and i thought i told you not to talk about me in this thread Alex

 

You are just Patts happy cos your flight draws ever closer.

 

C'mon the Saints

 

Sorry to hi-jack your thread Barrington and I feel for you, travelling with young children is often trauma enough without other hassles.

[TheFiend 1,181]

After flying almost exclusively Thai/eva from heathrow the last 10 odd years i bowed to spouse pressure this ongoing trip and booked Emirates via Birmingham.

 

First off we had a 2 hour delay ex birmingham, not saying this cant and dosent happen Thai/Eva ex Heathrow but never happened to me in 20 odd flights , when we finally got in the air i inquired about connecting flights only to be met with inpolite indifference and the cheif stewardess actually said. worst that will happen is you will be without luggage for 3 days.

 

Priceless.

 

Late departures can happen with any airline, as for connecting flights Emirates will often delay the departures of connecting flights to allow people to make connections. On my last trip they held all the connecting flights as the arrivals were coming in late due to fog.

 

i will add the flight was poor, no offers of drinks except at meals time and meals was mainly crap, some rag head curry or salad or a kick at the pantry door.

 

Did you ever think of pressing the service button above your head, or even walking down to the galley?

 

Then a quick sprint through Dubai airport to get the last connection of the day, with young child and hand luggage and lo and behold our party of 4 had 4 seperate seats, even my 2 year old daughter had a seat next to women in a burka, with me and her mother 9 rows back.

 

After take off and rearranging seats i had to fend of the burka women forever touching my young daughter, she kept squeezing her cheeks etc and in the end i threw her off and told her to fuck off, which led to her white robe wearing husband goning balistic and i thought we were going to get nasty untill some Aussie turned up (sky marshal?) and moved me and young un to buiss class which would have been nice, but yet again, all the robe wearing split arses want to do is handle my daughter.

 

If you book with Emirates on-line, not only can you chooose where you sit, but you can also specify what meals you would like. If you ask the flight attendants they usually try and rearrange seating so that families can be together.

 

it was a relief to land bangkok, only to find they had lost our pram,. after 2 hours waiting and filling in forms they offered us a replacement, looked like you would catch Ebola just looking at it we turned it down.

 

Lost luggage can and does happen with any airline, not just Emirates.

 

 

Fast forward a few weeks and we are due to fly home and the day b4 my daughter has chicken pox, the doctor at Pattaya international tells us to delay our flight 5 days, ok i start ringing, on a satday, no one at Bangkok wants to know, closed on satday, i get a number for emrgencies, try for 1 hour rings, but no answer, sometimes rings, sometimes engaged, sometimes straight to voicemail fucking shit, i try emirates UK engaged for over 1 hour

 

This scenorio canot be that unique, if you need to change a flight at the weekend what the fuck can you do?

 

in the end i rang dubai, service desk at the airport and he changed our flights in 2 minutes flat, thats service, although he charges 75 quid per ticket.

 

Balls to emirates and stopovers, never again.

 

Most airlines levy a charge for changing reservations.......... that is, if the ticket you bought allows changes, as not all do.

 

I have done 8 trips with Emirates, I admit not every trip has been a perfect flight, but it wont't stop me using them. They offer flights to DXB and BKK from 3 airports within 2 hours of where I live and that means I don't have to travel all the way down to London (350+ miles) to catch a BKK bound flight.

[pwillia8 3]

When i have traveled with Emirates, fortunately the plane was only half full;

So when I had some Arab siting next to me,

I soon moved when the body oder was just so overpowering,It nearly killed me,

Worse than being gassed;

[vidman 2]

I guess you just needed to know all the tricks of travelling:

 

You can pop to the galley and drink as much as you want

You can book your seats online.

You get to board first with children

Look at whats the popular economy dish and when it runs out they give you the biz meals.

The fact your plane was delayed means they would have waited for you so take it easy in dubai.

 

Change of flight should have been called to uk as they are always free (esp glasgow number). Unfortunately the cheap ticket price means you pay charge for change.

 

Start collecting skywards miles and get the lounge card for Dubai.

[glynbuk 29]

........................some rag head curry or salad

 

 

i had to fend of the burka women forever touching my young daughter, she kept squeezing her cheeks etc and in the end i threw her off and told her to fuck off, which led to her white robe wearing husband goning balistic and i thought we were going to get nasty

 

 

........................................but yet again, all the robe wearing split arses want to do is handle my daughter.

 

 

I noticed you seem to get on well with foreigners, ever thought of a job in the diplomatic corp or the foreign office

[jacko 8,762]

I noticed you seem to get on well with foreigners, ever thought of a job in the diplomatic corp or the foreign office

Surprising he took a flight via the Middle East.

They like kids, and overindulge them, perhaps the daughter is especially cute, blonde and blue eyed?

I prefer to route via Europe.

[overloadedsack 0]

in the end i rang dubai, service desk at the airport and he changed our flights in 2 minutes flat, thats service, although he charges 75 quid per ticket.

 

 

Maybe the robe wearing split arse on the service desk line was in a good mood cos he just had a rag head curry for lunch?

I'm more inclined to think he was just looking forward to squeezing his burka wife's cheeks when he gets home.

[jacko 8,762]

Maybe the robe wearing split arse on the service desk line was in a good mood cos he just had a rag head curry for lunch?

I'm more inclined to think he was just looking forward to squeezing his burka wife's cheeks when he gets home.

You think the guy answering the phone in Dubai is an Emirates national?

[overloadedsack 0]

You think the guy answering the phone in Dubai is an Emirates national?

 

 

in the end i rang dubai, service desk at the airport and he changed our flights in 2 minutes flat, thats service, although he charges 75 quid per ticket.

 

 

Keywords for Today:

airport, service, desk, dubai

Keywords surplus to requirements for Today:

contact, call, centre

[jacko 8,762]

Keywords for Today:

airport, service, desk, dubai

Keywords surplus to requirements for Today:

contact, call, centre

Errr....Emirates is a country, as in United Arab Emirates, as well as an airline.

My point was, I doubted that the guy answering the phone, in Dubai (one of the UAE's 7 emirates), at the service desk, at the airport, happened to be a National, hence subject to your references. That was how it was when I lived there.

And what did you mean???

Edited June 12, 2009 by jacko

[overloadedsack 0]

Errr....Emirates is a country, as in United Arab Emirates, as well as an airline.

 

Really? Like Africa too?

 

 

 

My point was, I doubted that the guy answering the phone, in Dubai (one of the UAE's 7 emirates), at the service desk, at the airport, happened to be a National, hence subject to your references. That was how it was when I lived there.

 

 

Evidently, since you don't live there anymore, I took your "doubted"s into consideration before concluding your human resource knowledge in DXB is out of date.

( I nearly concluded you were a twat as MM suspected today too, but I thought better of it )

Edited June 12, 2009 by overloadedsack

[jacko 8,762]

( I nearly concluded you were a twat as MM suspected today too, but I thought better of it )

MM chose to remove his comment after due consideration.

And how do YOU know, that Barrington talked to a National....? At Dubai Airport? I have not flown through there for 2 years, but even then there seemed to be a good proportion of Expat Employees.

 

PS Africa is a continent not a country numb nuts!

[duncmc 11]

Emirates is the best airline fullstop... its a free bar what more do want?

[bigmick 840]

The last time i flew with thai airways we hit some birds on the runway and had to cirlcle and dump fuel for an hour, we landed back at bkk and they were so diss organised , it was a circus, ive flown emirates and had good and bad , when my daughter was screeming from dubai to london, they were very good and helped as much as possible, they also lost our stroller at dubai, i would and i am still going fly with them when i get my R+R frim Iraq in september

Edited June 19, 2009 by bigmick

[RobinBay 0]

Emirates is the best airline fullstop... its a free bar what more do want?

 

If you don't mind sitting next to stinking rag heads and looking at every one as a potential suicide bomber then Emirates Rocks

[overloadedsack 0]

MM chose to remove his comment after due consideration.

After due consideration, I also sympathise with what made him say it in the first place

 

 

PS Africa is a continent not a country numb nuts!

Do make an effort to take a sip from the irony cup if/when you head back to GB for a visit.

http://www.timesonline.co.uk/tol/news/worl...icle5095495.ece

[CheshireTom 1,377]

If you don't mind sitting next to stinking rag heads and looking at every one as a potential suicide bomber then Emirates Rocks

 

I would imagine it's not that much different from getting a bus in Nottingham then.

[Big_Brian 179]

If you don't mind sitting next to stinking rag heads and looking at every one as a potential suicide bomber then Emirates Rocks

It's an Arab airline, they don't blow up their own.

[xen 0]

I usually fly Emerites because they have those 700 AUD ,SYD TO BKK deals. Once u are on the plane they are good to exellent , especially in economy where they tend to have the asian hosties. But if you deal with them on the internet or over the phone is can be so fustrating as they seem to have a "if u don't like it then fuck off policy".

This time i am flying Singapore Airlines on a 780 AUD flight . I didn't like they way they treated me on the phone so i have fucked off.

That is my experience of them .

[TheFiend 1,181]

Just booked myself another Emirates flight...... and this ones a Skywards reward flight.......... And I get to fly on the A380 DXB-BKK!

 

Wonder if they'll give me a free upgrade me again..... got a biz class upgrade on a reward flight last year..... on 3 out of my last 4 trips I got an upgrade.

 

They certainly do look after their frequent fliers. On my last flight the trolley dollies were bringing me bottles of red wine without even asking if I wanted another.......

 

[jacko 8,762]

After due consideration, I also sympathise with what made him say it in the first place

 

 

 

Do make an effort to take a sip from the irony cup if/when you head back to GB for a visit.

http://www.timesonline.co.uk/tol/news/worl...icle5095495.ece

I am glad you put that week to good use. That will be 'when'.