Computer

[highflier 3]

My son has a problem when he starts his computer now. It keeps "looping", will start, shut down and then restart again. Can anyone give me any feedback? Appreciate any info on this.

[Fondles 94]

What operating system is it running ?

[joekicker 53]

Assuming it is a Windows computer, the high chances are it is a very poor update by Microsoft, or malware (something like a virus, say). But without knowing what kind of computer it is, there are hundreds of possibilities. Google Is Your Friend, if you're willing to give Google the information.

 

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Edited December 20, 2010 by joekicker

[nus01 305]

I had a virus that was cuasing the exact same thing, the computer just keep doing a loop, rebooting unable to start in safe mode or anyotherway. etc.

 

I had to do a start up from the Windows Installation Disc and then do a repair, this got me back intowindows and allowed me to fix the virus.

Edited December 20, 2010 by nus01

[highflier 3]

What operating system is it running ?

 

He's got Windows Vista. I asked him this morning if he had a boot disc and he said no and wasn't given one when he bought the computer at Best Buy here.

Edited December 22, 2010 by highflier

[joekicker 53]

Try here. GIYF.

 

BestBuy has the Geek Squad, of course, although not as cheap as some research at the link, and hands-on.

 

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Edited December 22, 2010 by joekicker

[highflier 3]

Try here. GIYF.

 

BestBuy has the Geek Squad, of course, although not as cheap as some research at the link, and hands-on.

 

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Geek Squad is definitely out. Thanks for the link.

[highflier 3]

I had a virus that was cuasing the exact same thing, the computer just keep doing a loop, rebooting unable to start in safe mode or anyotherway. etc.

 

I had to do a start up from the Windows Installation Disc and then do a repair, this got me back intowindows and allowed me to fix the virus.

 

He had no Installation or boot CD, it's Windows Vista, and I was told where he bought it that I would have to get one from the manufacture for about $60 or so. I have Windows XP on my computer. Any way I can create a boot up CD for his Vista?

[joekicker 53]

Any way I can create a boot up CD for his Vista?

 

Not a useful one that will help Vista, no.

 

He needs to hit F8 (probably repeatedly) and try to start in Safe Mode, start up System Restore and go back in time (It won't touch his data). At this point this is the best possibility.

 

Alternatively, hit F8 and choose "boot in last known good configuration". This probably won't work but is definitely worth a try, only takes 10 minutes.

 

Last alternative, just hose the effing thing -- make sure you have all the personal data off it, buy Windows 7 (really) and install from scratch, i.e. format the disk. If he does NOT have a backup, let us know and someone will tell you how to boot in DOS (with a disk made in XP, maybe) and copy all the non-backed-up data off.

 

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