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I have a laptop and recently have been having problems with my microsoft documents. When copying and pasting or just trying to open up them it has been slow, and when I try to close one, I get "this program not responding". Also I cannot burn CD's anymore. Otherwise it runs OK on navigating other stuff. Any comments or suggestions welcome.

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I have a laptop and recently have been having problems with my microsoft documents. When copying and pasting or just trying to open up them it has been slow, and when I try to close one, I get "this program not responding". Also I cannot burn CD's anymore. Otherwise it runs OK on navigating other stuff. Any comments or suggestions welcome.

 

Try deleting all your cookies and clearing your cache. If all else fails, run a spyware/virus removal program or wipe your hard drive and start over.

 

j

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The usual reason these days is spyware/malware/mailbots.

 

You need a couple of good anti-spyware programs like Ad-Aware and Spybot. You need a good anti-virus program like AVG. You need to disconnect from the Internet, reboot cold, and run all of the above intensively and repeatedly for a couple of hours.

 

If you have done all that, then you have a flaky Office setup and should re-install.

 

There are hundreds of other possibilities but these are the most likely places to start.

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I agree, it sounds like a virtual memory problem and there simply aint enough free hard disk space for windows to run a cache.

 

Check your disk space available (c: drive where windows is installed)

 

Once youve freed up enough space then do the disk defrag (use "diskkeeper" prog and not windows standard)

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I agree, it sounds like a virtual memory problem and there simply aint enough free hard disk space for windows to run a cache.

 

Check your disk space available (c: drive where windows is installed)

 

Once youve freed up enough space then do the disk defrag (use "diskkeeper" prog and not windows standard)

 

I have 14 GB free space on my c: drive

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Try this, might help !!

 

Click "start" then "run" then type in "msconfig" in the box then click on the start up tab this will show you the programs that are running on your system. Un-check the ones that you don't need running all the time, be sure you know which ones you are turning off before un-ticking them.

 

You can still access the programs via the normal menu or shortcuts on your destop, just stops them running in the background all the time, using up processor power.

 

Best Regards

Fireman Sam :bigsmile:

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Try this, might help !!

 

Click "start" then "run" then type in "msconfig" in the box then click on the start up tab this will show you the programs that are running on your system. Un-check the ones that you don't need running all the time, be sure you know which ones you are turning off before un-ticking them.

 

You can still access the programs via the normal menu or shortcuts on your destop, just stops them running in the background all the time, using up processor power.

 

Best Regards

Fireman Sam :D

 

Have already done that, thanks.

 

 

reformat it

 

How do I reformat?

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Ok you have lots of free disk space.

 

Make sure windows is automatically controlling virtual memory (i.e there is not a manual amount typed in)

 

still defrag your drive to make sure your free space is not dotted around like a teabag.

 

Ctrl Alt Delete will bring up your task manager which will show your cpu usage and list of all your programs running. Shut down some of the ones using the most memory allocation.

 

Check to see if anything is accessing your internet connection even thou you have no visible programs being used. i.e simply look at your modem send/receive lights. Tis will check to see if there is some hidden spyware etc running in the background.

 

If that fails then you may have some virus and the best way would be to scrub your hard disk clean and reinstall windows (this should be done at a last resort and even try to roll-back to an old saved configuration first)

 

 

out of curiosity you havent changed your operating system from the original that you bought it with. i.e remember vista needs minimum 1gb RAM and even that is stretching things!

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Ok you have lots of free disk space.

 

Make sure windows is automatically controlling virtual memory (i.e there is not a manual amount typed in)

 

still defrag your drive to make sure your free space is not dotted around like a teabag.

 

Ctrl Alt Delete will bring up your task manager which will show your cpu usage and list of all your programs running. Shut down some of the ones using the most memory allocation.

 

Check to see if anything is accessing your internet connection even thou you have no visible programs being used. i.e simply look at your modem send/receive lights. Tis will check to see if there is some hidden spyware etc running in the background.

 

If that fails then you may have some virus and the best way would be to scrub your hard disk clean and reinstall windows (this should be done at a last resort and even try to roll-back to an old saved configuration first)

out of curiosity you havent changed your operating system from the original that you bought it with. i.e remember vista needs minimum 1gb RAM and even that is stretching things!

 

I am using Windows home XP

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Ok you have lots of free disk space.

 

Make sure windows is automatically controlling virtual memory (i.e there is not a manual amount typed in)

 

still defrag your drive to make sure your free space is not dotted around like a teabag.

 

Ctrl Alt Delete will bring up your task manager which will show your cpu usage and list of all your programs running. Shut down some of the ones using the most memory allocation.

 

Check to see if anything is accessing your internet connection even thou you have no visible programs being used. i.e simply look at your modem send/receive lights. Tis will check to see if there is some hidden spyware etc running in the background.

 

If that fails then you may have some virus and the best way would be to scrub your hard disk clean and reinstall windows (this should be done at a last resort and even try to roll-back to an old saved configuration first)

out of curiosity you havent changed your operating system from the original that you bought it with. i.e remember vista needs minimum 1gb RAM and even that is stretching things!

 

I have done a disk clean up and defrag etc., computer is running much better including the windows 2003 program. What I am getting now is a window that keeps popping up and when I click on enable protection (it wont allow me to do anything else), it sends me to a site that has software for me to buy.

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I have done a disk clean up and defrag etc., computer is running much better including the windows 2003 program. What I am getting now is a window that keeps popping up and when I click on enable protection (it wont allow me to do anything else), it sends me to a site that has software for me to buy.

 

As I said way ^^^^^^ up there, you have a malware infection. This is a blackmail. You need to get totally free, really easy-to-use software such as Ad-Aware and Spybot to get rid of it.

 

Why won't you do this rather simple and free thing?

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As I said way ^^^^^^ up there, you have a malware infection. This is a blackmail. You need to get totally free, really easy-to-use software such as Ad-Aware and Spybot to get rid of it.

 

Why won't you do this rather simple and free thing?

 

Already have both programs and ran them, found alot of stuff on spybot. Any other suggestions?

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Already have both programs and ran them, found alot of stuff on spybot. Any other suggestions?

 

Google is your friend. Type the name of the company or other unique information from your friendly malware into the search engine and be told exactly how to clean it.

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