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For a TV I would recommend to wait for a promotion perdiod of Big C, Power Buy or other. Don't know about dates, but several times a years you can see on their catalogue many frequently bought products in promotion at -20 or -30% of the price they usually sell it.

I bought a few years ago a TV at big C for 27 kbaht during a "promotion" while it was at 35 kbaht there the week before. :)

Problem is different if you need one right now/today.

 

 

PS: The previous post by CheshireTom is a perfect example of what I mean. :)

Edited by Idefix
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Numchai on Sukhomvit at the junction with Siam Country Club. Most superstore will only buy from them anyway and they are only selling them on to you. Numchai has a good after sales service and the bvest selection of electrical goods any where in Pattaya

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Samsung is having MAJOR problems with poor quality leaky capacitors in their TV.

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Samsung is having MAJOR problems with poor quality leaky capacitors in their TV.

 

How would you know? show us the proof, or did they use them at the embassey in Saigon when you were there.

 

Samsung TVs are made in Thailand and are one the best selling TVs in Thailand

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How would you know? show us the proof, or did they use them at the embassey in Saigon when you were there.

 

Samsung TVs are made in Thailand and are one the best selling TVs in Thailand

 

He might be right. I bought 3 Samsung LCD TVs from Big C last year, and within a month, one of them had a fried circuit board. I took it back to Big C, and they said it might be months before it was repaired. I ended up buying a new one instead (not from Big C, but it was a Samsung).

 

These warranties are really a pain, when you're without the product for months at a time for repair...at least, with Big C.

 

Incidentally, I had a problem with a media player I bought at Power Buy at Central, I took it in the first time after about 8 days, since it wouldn't boot. They tried it in the store and it worked. I took it home, and it wouldn't work. I spent a couple of weeks trying various things, and I finally gave up. I took it back to Power Buy again. They confirmed it was kaput, and gave me a replacement on the spot. Now that is service!

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How would you know? show us the proof, or did they use them at the embassey in Saigon when you were there.

 

Samsung TVs are made in Thailand and are one the best selling TVs in Thailand

 

 

A shopper buys a Samsung television. (Paul J. Richards/Getty Images)

 

 

Filed under

Business, Consumer, Seen On, Syndicated Local, Tech, Watch + Listen

 

Related tags

ConsumerWatch, Julie Watts, LCD, Samsung, Samsung Electronics, Settlement, Television, TV

 

(CBS) – Samsung Electronics is now admitting that millions of its flat screen TV’s may have problems that cause them to just shut down, and a settlement has been reached in connection with the problems of some Samsung televisions manufactured before December 2008.

Owners have been complaining about these problems for years and were previously unable to get help.

One of them was Brian Kowalkowski, who paid $1,500 for his new Samsung LCD television two years ago. Recently it began clicking, until it eventually turned on. Then, it would not turn on at all.

 

 

“It was just dead,” Kowalkowski said. “It was the most amount of money I’ve ever spent on a TV, so I had a hard time believing it. I had no idea what the problem was, but I knew I had a serious problem.”

When Brian checked on the Internet, he found thousands of people with the exact same problem. It turns out repair shops are quite familiar with the problem as well.

It’s caused by apparently defective capacitors that help store energy to smoothly operate the televisions. Each capacitor is relatively inexpensive, about $5 a piece. But if it’s defective it can overheat and shut down your TV.

“You can identify the bad capacitors by the swollenness of the top portion of the capacitor,” Ray Samrah, ABT Electronics Service Manager, says.

“It’s less expensive to repair and replace these capacitors versus replacing the whole TV,” he adds.

Class-action lawsuit filed in three states charge that Samsung Electronics has known for years about the “design and materials defect” that can result in “capacitors failing.” The suits charge that Samsung failed to notify its customers or issue a recall.

It’s a reaction corporate strategy experts see all the time.

“I think companies are doing the cold hard math of what an actual recall is going to cost them,” Paul Larson, an equities strategist at Morningstar, said. “Even if it’s a relatively inexpensive part, it’s quite a significant expense or it can be.

Because his warranty period ended, Samsung told Kowalkowski he had to pay to get his TV repaired. It cost $167 at a television repair shop near his home.

“It should have been zero,” Kowalkowski said. “I feel it should have been taken care of by Samsung.”

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A shopper buys a Samsung television. (Paul J. Richards/Getty Images)

 

 

Filed under

Business, Consumer, Seen On, Syndicated Local, Tech, Watch + Listen

 

Related tags

ConsumerWatch, Julie Watts, LCD, Samsung, Samsung Electronics, Settlement, Television, TV

 

(CBS) – Samsung Electronics is now admitting that millions of its flat screen TV’s may have problems that cause them to just shut down, and a settlement has been reached in connection with the problems of some Samsung televisions manufactured before December 2008.

Owners have been complaining about these problems for years and were previously unable to get help.

One of them was Brian Kowalkowski, who paid $1,500 for his new Samsung LCD television two years ago. Recently it began clicking, until it eventually turned on. Then, it would not turn on at all.

 

 

“It was just dead,” Kowalkowski said. “It was the most amount of money I’ve ever spent on a TV, so I had a hard time believing it. I had no idea what the problem was, but I knew I had a serious problem.”

When Brian checked on the Internet, he found thousands of people with the exact same problem. It turns out repair shops are quite familiar with the problem as well.

It’s caused by apparently defective capacitors that help store energy to smoothly operate the televisions. Each capacitor is relatively inexpensive, about $5 a piece. But if it’s defective it can overheat and shut down your TV.

“You can identify the bad capacitors by the swollenness of the top portion of the capacitor,” Ray Samrah, ABT Electronics Service Manager, says.

“It’s less expensive to repair and replace these capacitors versus replacing the whole TV,” he adds.

Class-action lawsuit filed in three states charge that Samsung Electronics has known for years about the “design and materials defect” that can result in “capacitors failing.” The suits charge that Samsung failed to notify its customers or issue a recall.

It’s a reaction corporate strategy experts see all the time.

“I think companies are doing the cold hard math of what an actual recall is going to cost them,” Paul Larson, an equities strategist at Morningstar, said. “Even if it’s a relatively inexpensive part, it’s quite a significant expense or it can be.

Because his warranty period ended, Samsung told Kowalkowski he had to pay to get his TV repaired. It cost $167 at a television repair shop near his home.

“It should have been zero,” Kowalkowski said. “I feel it should have been taken care of by Samsung.”

 

Thats great if you live in the USA, but the OP is asking about buying a TV in Thailand :allright

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A shopper buys a Samsung television.

 

The article is about televisions in the US - presumably 110v, NTSC models - manufactured between 2006 and 2008. :clueless

 

The affected LCD models were:

 

"LNT******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA"

 

Regardless of the reported problems, they wouldn't work in Thailand anyway and, as Samsung reported, "The problem does not affect current models so there is no need to contact retailers".

Edited by CheshireTom
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Samsung is having MAJOR problems with poor quality leaky capacitors in their TV.

Wrong.

It may had problems with some TVs in some countries, but it was maybe 5 years ago and then solved.

 

I have a 40" Samsung TV with a small Samsung Home Theater

I bought it about 3 years ago in BigC and I am very happy with it. B)

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He might be right. I bought 3 Samsung LCD TVs from Big C last year, and within a month, one of them had a fried circuit board. I took it back to Big C, and they said it might be months before it was repaired. I ended up buying a new one instead (not from Big C, but it was a Samsung).

 

These warranties are really a pain, when you're without the product for months at a time for repair...at least, with Big C.

 

Incidentally, I had a problem with a media player I bought at Power Buy at Central, I took it in the first time after about 8 days, since it wouldn't boot. They tried it in the store and it worked. I took it home, and it wouldn't work. I spent a couple of weeks trying various things, and I finally gave up. I took it back to Power Buy again. They confirmed it was kaput, and gave me a replacement on the spot. Now that is service!

It is an important factor which should be considered when buying. I have known friends be without their laptop for months as it was 'repaired under warranty' by IT City. Returning things to Big C means you introduce an intermediary, surely they don't fix them themselves. I had a reasonable result with my LG.... bad that it failed soon after purchase from then Carrefour, but I took it to LG on Sukhumvit and had it back fixed for free, in a week. Easier than looking like a twit carrying a 40" TV up the mall escalator!

 

As said, Numchai does have it's own repair shop.

 

Most shops will not replace an item, just arrange repair, leaving you a blank wall to watch. On that note my Numchai bought Samsung has been problem free for 3 years now.(But dam I wish I had bought it later, they are 1/3 the price now!)

Edited by jacko
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PS: There is a Samsung Customer Service shop just near Bangkok Pattaya Hospital (BPH, Sukhumvit north of Pattaya Nua)

You can bring your IT device directly here if you registered your product on the Internet Samsung site. They will make there small/frequent reparations or send it to Bangkok.

I had a problem with the hard drive of my notebook last year (the notebook fell from my desk :unsure: ) and they changed it in 3 days for free without question even if I bought it in Europe; thanks to the Samsung one year international warranty ^_^

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PS: There is a Samsung Customer Service shop just near Bangkok Pattaya Hospital (BPH, Sukhumvit north of Pattaya Nua)

You can bring your IT device directly here if you registered your product on the Internet Samsung site. They will make there small/frequent reparations or send it to Bangkok.

I had a problem with the hard drive of my notebook last year (the notebook fell from my desk :unsure: ) and they changed it in 3 days for free without question even if I bought it in Europe; thanks to the Samsung one year international warranty ^_^

I had reason to use that place recently (I fucked up my remote).... although you have to sit and wait for ages to be served, the service was polite and they have at least one girl who speaks good English. Are they only good for IT items and parts?
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Are they only good for IT items and parts?

I don't really know; just remember I went in the storage area on the left and it was mainly big TVs, DVD players, some laptops (computers) and a few camcorders or cameras.

I heard they have a special place somewhere for air-cons reparation.

I don't know which other products Samsung build?

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I don't really know; just remember I went in the storage area on the left and it was mainly big TVs, DVD players, some laptops (computers) and a few camcorders or cameras.

I heard they have a special place somewhere for air-cons reparation.

I don't know which other products Samsung build?

Yes TVs,DVDs and Aircons are the only items I am likely to need, but they of course do computers and a big one is mobile phones. There are cameras, fridges, washing machines, ovens, vacuum cleaners, printers. Worked out pretty well for you with a repair on a computer bought outside LOS, but a friend of mine has had a lot of problems with his laptop but keeps taking it back to somewhere in Tukcom. Edited by jacko
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Samsung is having MAJOR problems with poor quality leaky capacitors in their TV.

 

Bulging/leaking electrolytic capacitors is not a new phenomenon, it has been going on for years ......And it doesn't just happen in TVs, and not only Samsungs. :whistling:

 

It is usually happens as a result of manufacturers using lower quality capacitors. I've lost the occasional PC motherboard to bulging caps, including one made by Asus, one by DFI and one by Abit.

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Bulging/leaking electrolytic capacitors is not a new phenomenon, it has been going on for years ......And it doesn't just happen in TVs, and not only Samsungs. :whistling:

 

It is usually happens as a result of manufacturers using lower quality capacitors. I've lost the occasional PC motherboard to bulging caps, including one made by Asus, one by DFI and one by Abit.

 

I agree but Samsung JUST signed a multi million dollar settlement with regards to poor quality leaky capacitors. The major motherboard manufacturer's tout high quality Japanese capacitors on their websites because they ran into major problems a few years ago with leaky caps. Generally speaking poor quality leaky caps don't go bad right away. Many times the product is out of warranty when the problem occurs. I recently purchased a 55" LG. When I was doing my research. I ran across numerous complaints about Samsung and leaky caps.

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My Samsung LCD tv broke after 2 years (after the warranty of course). I wouldn't buy another Samsung tv.

Luck of the draw, mine has been good for 5 years now...the LG was problematic from the day I plugged it in but subsequently repaired free.

Bought mother a Samsung which has been going a long time. All of them made in China anyhow!

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23 posts later I am on the edge of my seat here with popcorn and a beer. What happened? What got bought? How much was it? Tell us for God's sake, man, don't add to the suspense. :huh:

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23 posts later I am on the edge of my seat here with popcorn and a beer. What happened? What got bought? How much was it? Tell us for God's sake, man, don't add to the suspense. :huh:

Life in Canada eh?

Why not watch TV, or did the capacitors explode?

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