Today, I called Waiters On Wheels (WOW) and ordered a bacon-cheese burger from Punch and Judy. It was item 63032 on their menu, and came with hand cut chips and a salad...240 baht.
When the driver arrived, I paid her and took the box back to my room. What I saw was this:
I thought that must be what an English restaurant thinks is a bacon-cheese burger, but where are the chips? I had a few bits of the sandwich and stopped, realizing there was no burger in it at all. Hmm. Is that what an English burger is? I thought the cheddar cheese and the salty ham/English bacon was just too salty for my taste, so I stopped eating.
Out of curiosity, I went to their website www.wowpattaya.com, and checked the Punch and Judy menu. It appeared that I had gotten the "bacon and cheddar cheese sandwich" (130 baht) instead.
I called WOW, and they said they'd call the restaurant. A few minutes later, a call came and they said to return the sandwich, and a burger would arrive.
It did, I returned the partially eaten sandwich, and all is well. The burger was tasty and the chips were delicious.
Well done to both of them for fixing a problem without any hassle.