Jump to content
Instructions on joining the Members Only Forum
Sign in to follow this  
Firepole

Dynasty Inn Pattaya Soi 13 *WARNING*

Recommended Posts

For any Dynasty Inn Pattaya Soi 13 devotees, such as myself, be advised that as of December 2018 they've installed new mattresses in all the rooms. In the 15 years I've stayed there I've always found them to be quite firm to begin with but, all things considered, I was able to live with it. Now? THE NEW MATTRESSES ARE HARD AS A ROCK!

I just returned from a trip to SEA that included a stay at the Dynasty Inn in early December 2018. Upon walking to my room, after check-in, I noticed new mattresses lined up in the hallways waiting for "installation" as the housekeepers cleaned the rooms. Feeling them while they were still in the hall I judged them to be very hard and asked the manager if they could wait to install mine until my last night there(so as to try it out for one night). I'm glad I did. One of the worst nights of sleep I've ever had. If you're a "side-sleeper" STAY AWAY!  After only one night of sleeping on the new mattress it took me a week of massages in AC to get my back sorted out. If you sleep flat on your back you will still have issues unless you're comfortable sleeping on a sheet of plywood.

While checking out I expressed my concerns to the manager and asked if anyone had complained about them. She said 30% of the guests had already complained. I was surprised she had a number(30%), and told me, but she did. I've known her all 15 years.

As I'd mentioned, I'm a Dynasty Inn devotee and have been for 15 years. At least I WAS. I love(d) the place. Clean, well kept, great long-time staff, good food, perfect location. All STILL true. Now? I can't go back. The mattress is a deal breaker. It's horrible.

A lot of the staff has been there for 10-15+ years and when a few wished me well on my departure and said they looked forward to my return I got a little misty because I knew I couldn't come back. Yes, the mattress was that bad.

Share this post


Link to post
Share on other sites

Thanks for the warning.

I wonder why so hard a mattress is desired by management? Are the hard mattress cheaper, longer lasting, for Farang so not matter? Could be the mattress buyer grew up sleeping on hardwood floors so mattress is about same same or the 'kickback' is higher on the firmer mattress.

Share this post


Link to post
Share on other sites
2 hours ago, JONPAT said:

Thanks for the warning.

I wonder why so hard a mattress is desired by management? Are the hard mattress cheaper, longer lasting, for Farang so not matter? Could be the mattress buyer grew up sleeping on hardwood floors so mattress is about same same or the 'kickback' is higher on the firmer mattress.

Dynasty Group is a, relatively, medium-large hotelier in Thailand. While talking to the manager, whom I've known for 15 years, I got a true sense that she was a little worried about the mattress complaints. The owners may have left it up to this manager to buy new mattresses and she went with the cheapest, which, in turn, also ended up being the lowest quality, mattresses available so as to look good on the bottom line. This is only MY opinion and, for her sake, I hope I'm wrong.  During this stay I noticed some renovations as well as new TV's in all the rooms so it's not like upper management is afraid to spend a little money. Someone just made a bad decision regarding the mattresses.

The mattresses that were replaced were better quality(not by much) and had been, in place, since the hotel opening about 18 years ago. Even an extra $500 per mattress, for a better quality mattress, spread out over 18 years, works out to less than 7 cents(2Baht) per night, per mattress.  Even spread over only 15 years, which is the typical longest life of a mattress, is only 9 cents per night. 7 cents(2Baht) per night equals $25(800Baht) per year, per mattress. Lose one customer, who stays 4 weeks a year(like me), and you've lost almost $1200 in revenue. That $1200 loss would have covered the EXTRA cost for ALL the better quality mattresses for 1 year. Lose two 4-week customers and the lower quality mattresses are losing you money. Lose the 30% who've complained and you've got a serious problem. What % didn't complain and won't re-book in the future?

Yeah, I put a lot of thought into it because I used to feel as though I was home while at the Dynasty. I can't fathom a ridiculous move like this. Dynasty management, unlike your typical Thai, IMO, seemed to understand that they were catering to the falang because it was the falang whom was bringing in the cash.  Not this time.

Share this post


Link to post
Share on other sites

It's hard to imagine that a new mattress would be all that terrible.  I've stayed in places with the opposite problem.  Old, saggy, soft mattresses.  Not good for my back.  

Share this post


Link to post
Share on other sites

i'm the guy who complains about the soft squishy mattress but especially in Pattaya a firm mattress makes for better sex olympics.

If there is ever a town where the mattress gets a workout with jumping and bouncing it's gotta be Pattaya.

 

Share this post


Link to post
Share on other sites
On 12/25/2018 at 4:29 PM, js007 said:

It's hard to imagine that a new mattress would be all that terrible.  I've stayed in places with the opposite problem.  Old, saggy, soft mattresses.  Not good for my back.  

No, its not. 

Our power went out one night a while back... was about 6 months or so ago now. I had just taken nyquil, and I have a really hard time sleeping without aircon... so I left it to the GF to find us a room for the night. The place she found was cheap - 700 baht for the night... place was nice enough, just what you expect from a hotel. 

But the mattress. Holy shit was it hard. Like sleeping on a slab of wood. It killed my back. I woke up after about 2-3 hours in some serious pain. Got up and went back home and slept without Aircon until the power came back on later that morning. 

Yes, there are mattresses that are way too hard to be even remotely comfortable. I hope they fix the problem. Dynasty was my favorite hotel for my first several trip here, until I found Resident Garden. I still have fond memories of the place. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×